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Macaw Hosting

Terms & Conditions

Terms & Conditions – Macaw Hosting

This document is an electronic record in accordance with the Information Technology Act, 2000 and applicable rules thereunder. This electronic record does not require any physical or digital signature.

These Terms & Conditions govern your use of https://macawhosting.in/ (“Website”) and the hosting services provided by Macaw Hosting, managed by Siva Ayyappan (“we”, “our”, “us”).

By accessing or using our Website or services, you agree to be bound by these Terms.

1. Business Information

Business Name: Macaw Hosting
Managed By: Siva Ayyappan

Registered Address:
5/188, Thuraithoppu, Muthupettai
Thillaivilagam, Thiruthuraipoondi
Thiruvarur, Tamil Nadu – 614706, India

📞 +91 904 784 2655
📧 admin@macawhosting.in
🌐 https://macawhosting.in/

2. Services Offered

We provide services including but not limited to:

  • Web Hosting
  • VPS Hosting
  • Domain-related services
  • Cloud hosting solutions
  • Server management
  • Technical support services
  • Related digital infrastructure solutions

Service availability may vary depending on plans and technical feasibility.

3. Eligibility

By using our services, you confirm that:

  • You are at least 18 years old
  • You are legally capable of entering into binding agreements
  • Information provided by you is accurate and complete

4. Account Responsibility

Customers are responsible for:

  • Maintaining account security
  • Protecting login credentials
  • Ensuring lawful use of hosting services
  • Maintaining backups of their own data

We are not responsible for data loss caused by user negligence, unauthorized access, or third-party attacks.

5. Acceptable Use Policy

Users must not use our services for:

  • Illegal activities
  • Fraudulent operations
  • Malware, phishing, hacking, or abuse
  • Spam or bulk unsolicited emails
  • Copyright infringement
  • Illegal adult content
  • Activities violating Indian laws or regulations

Violation may result in suspension or termination without prior notice.

6. Payments & Billing

  • Services are activated after successful payment
  • Renewals must be completed before due dates
  • Failure to renew may result in suspension or deletion of services/data
  • Prices may change for future billing cycles

We do not store card details, CVV, UPI PIN, or banking credentials.

7. Domain Services

For domain registrations:

  • Subject to registry and registrar rules
  • Renewals are the customer’s responsibility
  • Expired domains may not be recoverable after the grace period

8. Service Availability

We aim to provide reliable uptime; however:

  • We do not guarantee uninterrupted or error-free service
  • Scheduled maintenance may cause temporary downtime
  • We are not liable for third-party infrastructure failures

9. Backups

Customers are strongly advised to maintain independent backups of:

  • Files
  • Databases
  • Emails

Backup services, if provided, do not guarantee full data recovery.

10. Refund Policy

Refunds are governed by our separate Refund Policy available on the Website.

11. Suspension & Termination

We reserve the right to suspend or terminate services for:

  • Violation of these Terms
  • Abuse of services
  • Fraudulent activity
  • Non-payment
  • Security threats or misuse

12. Limitation of Liability

Macaw Hosting shall not be liable for:

  • Data loss
  • Business interruption
  • Revenue loss
  • Downtime due to third-party providers
  • Indirect or consequential damages

Maximum liability is limited to the amount paid for the specific service.

13. Governing Law & Jurisdiction

These Terms are governed by the laws of India.

All disputes shall be subject to the jurisdiction of courts in Thiruvarur, Tamil Nadu.

14. Changes to Terms

We may update these Terms at any time. Changes become effective once posted on the Website.

15. Contact Information

📞 +91 904 784 2655
📧 admin@macawhosting.in